
C103 0000 0006
xxxx xxxx
SD state is not invalid
SD state is WITHDRAWN
Customer may have withdrawn the meter by itself?
=> T: run re-initializing by using a FP-card (workshop only!)
C103 0000 0007
xxxx xxxx
invalid SD state
state is SCRAPPED
SD is finaly scrapped
C103 0000 0008
xxxx xxxx
invalid SD state
state is DEFECT
SD is not right connected
Exchange the SD, but a new postal registration is required
C103 0000 0009
xxxx xxxx
invalid SD state
state is CRYPTO_MODULE
SD is not right connected
Exchange the SD, but a new postal registration is required
C104
Cannot print.
=> Probably sequence error, switch machine off and on again, if necessary unplug main plug
C104 0000 0000
xxxx xxxx
printing impossible ; State: starting Please have a close look to the other diagnosis codes. It might be a subsequent fault.
Remedy:
1.) unplug machine and power on again.
Please contact your hotline and create a support request
C104 0000 0004
xxxx xxxx
machine is not ready
meter is in the initializing process
Try again after the init, autorization and teleset is completed
C104 xxxx xxxx
0000 0001
machine is not ready
SD is not correct connected
please install the Sd correct
exchange the SD adapterboard
C104 xxxx xxxx
0000 0004
printing impossible
State: ErrRunMeterInitialize => meter
initializing failed
Please contact your hotline and create a support request
diagnostic-
code
subcode1
subcode2
diagnostic message remedy
ISS international service support
page 5 Ultimail
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